Portrait of Aya Dweeb

Career path

From laboratory operations to technology company operations

My professional path began in medical laboratories, where I developed practical experience in phlebotomy, sample handling, clinical microbiology, laboratory quality procedures, inventory follow-up, patient coordination, and independent shift responsibility.

Working in laboratories taught me that reliable outcomes depend on more than technical knowledge. They require accurate records, clear procedures, careful follow-up, appropriate escalation, and consistent responsibility.

While continuing my laboratory career, I completed a Master of Science in Microbiology. My research focused on soil-derived actinomycetes and their ability to produce metabolites with antimicrobial activity. I carried out the main microbiological experiments, prepared results and visual materials, wrote the thesis and original manuscript drafts, and contributed as second author to two scientific publications.

In 2024, I joined Quanizon as a Personal Assistant during the theoretical writing stage of my master’s degree. My initial responsibilities involved data entry, file organization, administrative support, and routine follow-up.

In November 2025, I was promoted to Chief Operating Officer. My responsibilities expanded into structured follow-up across employees, projects, hours, payroll data, attendance, expenses, payments, performance, recruitment, and internal operational workflows.

Today, I am developing a professional direction that brings together:

  • Business operations
  • Project and employee follow-up
  • Workflow development
  • Product-development participation
  • Medical microbiology
  • Scientific research
  • Scientific and technology collaboration

Current role

What I Do at Quanizon

I currently follow approximately ten employees and contributors across:

Coverage map
  • Backend development
  • Frontend development
  • Mobile development
  • UI/UX design
  • Graphic design
  • Branding
  • Quality assurance
  • Project coordination

My responsibilities include:

  1. Reviewing employee hours and tasks.
  2. Monitoring attendance, delays, and absences.
  3. Following performance concerns and improvement periods.
  4. Preparing monthly operational reports.
  5. Supporting payroll-data review.
  6. Following concurrent projects.
  7. Reviewing project effort and cost visibility.
  8. Organizing operational and financial records.
  9. Supporting recruitment.
  10. Contributing operational requirements to internal systems.
  11. Conducting early competitor and product research.

Culture log

Experience

  1. 01

    November 2025–Present

    Chief Operating Officer

    Quanizon · Amman, Jordan · Hybrid

    Operational follow-up across employees, projects, hours, attendance, performance, payroll data, expenses, payments, recruitment, and workflow development.

    Key responsibilities

    Structured operational follow-up across Quanizon, with emphasis on employees, projects, and internal visibility.

    • Follow approximately ten employees and contributors across software, design, QA, and project coordination.
    • Follow three to five active client and internal projects simultaneously.
    • Review employee hours, attendance, performance, and payroll-related records.
    • Prepare operational reports on employees, projects, expenses, and payments.
    • Support design recruitment and contribute operational requirements to internal systems.
    Highlights

    Selected outcomes from structured follow-up:

    • Compared recorded hours with completed work more consistently.
    • Identified discrepancies and supported compensation corrections.
    • Followed performance concerns through defined improvement periods.
    • Identified projects whose effort exceeded financial return.
    • Organized employee, operational, and financial records for clearer visibility.
    Development priorities
    1. Operational planning.
    2. Product development.
    3. Business development.
  2. 02

    September 2024–October 2025

    Personal Assistant

    Quanizon · Amman, Jordan · Hybrid

    Joined during the theoretical writing stage of the master’s degree, supporting administrative work and routine operational follow-up before promotion to Chief Operating Officer.

    Key responsibilities

    Supported the company director with administrative and operational follow-up after completing the main laboratory component of master’s research.

    • Performed administrative tasks, data entry, and file organization.
    • Supported routine operational follow-up.
    • Assisted the company director and prepared basic administrative information.
  3. 03

    September 2021–November 2024

    Microbiologist

    Bedaya Laboratories · Full-time

    Managed assigned laboratory shifts, performed clinical microbiology procedures, conducted urine and stool cultures, completed antibiotic-susceptibility testing, followed quality procedures, and coordinated with physicians.

    Key responsibilities

    Most comprehensive clinical microbiology experience. Usually the main person responsible for the assigned shift in a branch serving approximately two to three patients per day.

    • Opened and closed the branch; registered patients and collected samples.
    • Performed urine and stool cultures and antibiotic-susceptibility testing (Kirby–Bauer).
    • Worked across chemistry, hematology, and microbiology workflows.
    • Prepared and entered results; ran control samples and monitored temperature and reagents.
    • Coordinated with physicians on analysis type, sample type, and incomplete requests.
    Sales Representative — Concurrent Assignment

    December 2021–March 2022: temporarily supported external promotion with approximately four to six physician visits per day.

    • Presented laboratory packages, offers, and diagnostic services.
    • Visited physicians with and without a prior relationship to the laboratory.
  4. 04

    May 2020–August 2022

    Microbiologist and Laboratory Operations Coordinator

    Marvy Laboratory · Shift-based

    Handled laboratory operations, payments, revenue records, inventory, patient concerns, physician coordination, and practical training for new employees and trainees.

    Key responsibilities

    Strongest shift-level laboratory operations experience. The laboratory often served more than ten patients per shift, with another staff member present because of workload.

    • Opened, closed, and secured the laboratory; managed assigned shifts.
    • Registered patients, collected samples, and performed routine tests.
    • Received payments, issued receipts, and recorded revenue until collection by the owner.
    • Monitored inventory and requested supplies before stock ran out.
    • Handled patient complaints and coordinated with physicians on repeat samples when needed.
    Training

    Trained approximately five or more trainees and newly hired employees on phlebotomy, pipette handling, and routine laboratory workflows.

    Schedule overlap

    The role ended because of increasing academic and professional commitments. Overlapping periods were scheduled across different shifts and should not be added together when calculating total years of experience.

    • Two mornings per week at Marvy.
    • Three mornings per week at university for master’s research.
    • Evening shifts at Bedaya throughout the week.
  5. 05

    July 2021–August 2021

    Medical Laboratory Specialist

    Saba Laboratories · Full-time

    Worked independently during laboratory shifts on routine clinical testing before leaving early due to professional incompatibility with the work environment.

    Key responsibilities

    Joined with the intention of continuing full-time, but left early due to professional incompatibility. Often worked independently in a laboratory serving approximately two to three patients per day.

    • Opened and closed the laboratory; registered patients and collected samples.
    • Operated CBC, semi-automated chemistry, and card-based hormone devices.
    • Performed urine, stool, blood-group, coagulation, pregnancy, and serology tests.
    • Entered and prepared results reviewed by the laboratory director before release.
  6. 06

    June 2019–May 2020

    Phlebotomist / Laboratory Sample Collection Specialist

    Elshams Laboratories · Full-time

    Worked in a sample-collection branch focused on patient reception, blood collection, sample preparation, and transfer to the main laboratory.

    Key responsibilities

    Worked in a sample-collection branch serving approximately two to five patients per day, alongside another staff member and an assistant.

    • Registered patients, verified information, and collected blood samples.
    • Labeled samples, separated serum or plasma, and preserved them as required.
    • Prepared samples for transfer and recorded collection and delivery times.
    • Contacted patients and scheduled repeat collection when another sample was needed.
    Difficult collection cases

    Became a preferred phlebotomist for difficult cases, including children, older adults, patients with fragile veins, hand-vein collection, and anxious or uncooperative patients.

Impact

Operational Impact

My work has helped Quanizon:

  • Compare recorded hours with completed work more consistently.
  • Identify discrepancies in some employee records.
  • Support corrections to employee compensation calculations.
  • Follow performance concerns more systematically.
  • Identify projects whose actual effort exceeded their financial return.
  • Organize employee, administrative, operational, and financial records.
  • Improve visibility into project effort, payroll information, attendance, and outstanding obligations.

Science → Operations

How My Scientific Background Supports Operations

Scientific research and operations may appear to be separate fields, but they rely on many of the same habits.

  1. Observation

    Understanding what actually happened rather than relying on assumptions.

  2. Documentation

    Maintaining accurate records that can be reviewed and compared.

  3. Investigation

    Identifying why a result, project, employee record, or workflow differs from expectations.

  4. Risk reduction

    Protecting important work through backup procedures, early action, and structured follow-up.

  5. Continuous testing

    Reviewing a process or system progressively and improving it based on real use.

Direction

Career Direction

My current priority is to continue developing my role as Chief Operating Officer at Quanizon.

My main development priorities are:

  • Operational planning

  • Product development

  • Business development

Over time, I aim to take wider responsibility for annual operational planning, project delivery, client communication, partnerships, product discovery, and company-growth opportunities.

I also remain interested in exploring future technology products related to laboratory operations, research workflows, antimicrobial resistance, and scientific collaboration. These areas remain exploratory and are not yet formal product lines under my leadership.

Approach

Work Approach

  • Structured rather than reactive
  • Evidence-based rather than assumption-based
  • Collaborative rather than isolated
  • Accurate about responsibilities and limits
  • Focused on practical improvement
  • Respectful of confidentiality
  • Open to learning across disciplines